Tel: +62 81808-811911
contact@nusamedica.com
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  • Bali Clinic Nusa Medica

    Your Preferred Healthcare Provider in Indonesia
    Our team of experienced and dedicated professionals provides high-quality care in a safe and compassionate environment
The Preferred Healthcare Provider in Indonesia
Our team of experienced and dedicated professionals provides high-quality care in a safe and compassionate environment
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primary healthcare

At Nusa Medica, we place care at the forefront of primary healthcare, emphasizing quality an integrity to ensure every patient receives personalized support on their path to wellness.
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Emergency Services

Nusa Medica Clinics offer rapid emergency response services, delivering exceptional care and support to patients in critical situations when time is of the essence.
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Medical Evacuation

Nusa Medica Assistance delivers swift and reliable medical evacuation services, guaranteeing that patients are safely transported to necessary medical facilities for urgent care.
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Home & Hotel Visits
PRIMARY HEALTHCARE
Our medical assistance team is available 24/7 to help you with all your health needs. We can help you file insurance claims, find the nearest clinic, and more..
HOME PHARMACY
Our pharmacy has a complete and quality range of medicines. We make sure that all the medicines we have are the right medicines for you.
OBSERVATION ROOM
Our observation rooms offer efficient care for assessments, reassessments, and short-term treatment. Expert staff and advanced monitoring ensure patients receive the right care, quickly.

Our Services

Primary Healthcare

Our General Practitioners a provide comprehensive, accessible and evidence-based approach to health that focuses on prevention, wellness, and the treatment of common illnesses.

Emergency Service

Our emergency rooms equipped with the most up to date equipment provide immediate medical care for urgent health issues, ensuring quick and efficient treatment.

Ambulance Response

With both regular and advanced care ambulances vehicles specially equipped to provide rapid response, emergency medical care to individuals in need of urgent assistance and transport.

Pharmacy

Our pharmacy offers a comprehensive range of medications and health products, ensuring convenient access for patients living in or visiting Indonesia.

Medical Evacuation

Our medical evacuation service offers safe and co-ordinated transport of patients in need of urgent care from remote or critical locations to appropriate medical facilities utilising the safest and most efficient form of transport – road – air- sea.

Medical Standby for Events

Medical standby for your event ensures the presence of trained healthcare professionals and on-site emergency equipment to provide immediate medical assistance, treatment and transport as needed.

Laboratory

Our outsourced laboratory providers offer a comprehensive range of laboratory tests which have strict quality control standards and efficient turn around times.

Medical Assistance Services

Our 24/7 assistance call centre offers a suite of medical assistance services from insurance claim handling – guarantee of payments to medical advice services, coordination of evacuations and specialist referral.

In-House Clinic

For hotels or companies that require an onsite clinic because of employee or guest size, remote location or just peace of mind. An onsite or inhouse clinic can be established that offers basic to advanced services up to 24 hour coverage.

Home/Villa/
Hotel Doctor Visit

Our clinic doctor is available 24/7 for home or hotel visits.
*conditions apply

Medical Emergency Response Planning (MERP)

Whether you are in an urban, remote or offshore setting we can help you plan your emergency response. From incident to response, to identifying stakeholders and transfer and hospitalization options. We can work with you to develop your plan.

Site Survey

Our clinical team and medical assistance team can conduct a comprehensive site survey and provide a recommendation report outlining your onsite medical requirements, health risk and emergency medical response plan requirements.

Short Term Observation

For those who do not need to be hospitalized but require short term observation and treatment.

Repatriation of Mortal Remains

In the event of a death while traveling in Indonesia we can work with you or your insurance provider to take care of the deceased in a compassionate and efficient manner. Arranging transport of the deceased within Indonesia, assisting with the local authority paperwork and arranging for the repatriation of the deceased to their home country.

Remote Site Staffing

We can help you choose which level of staff are required for your remote site. From doctors to medics and other ancillary staff. We credential and select the best staff suited for remote site work.

Radiology Referral

Our outsourced radiology providers offer a comprehensive range of radiology tests from X-ray to ultrasound, MRI & CT scan which have strict quality control standards and efficient turn around times.

Nursing Homecare Service

Our home nurse service delivers personalized medical care and support to patients in the comfort of their own homes, promoting recovery and overall well-being.

Pharmacy & Medical Supplies

Our pharmacy & consumables supply warehouse can supply your site with cost effective inventory in the most efficient timeframes.

Specialist Referral

Our medical assistance centre has a comprehensive list of credentialed specialists in Bali and all over Indonesia.

Midwife Homecare Service 

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We offer a prenatal courses, and postnatal care. Supporting mothers and babies in Indonesia.
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Vaccination

Routine childhood vaccinations, annual seasonal vaccination and preventative vaccinations available.

First Aid Training

First aid training equips individuals with essential skills and knowledge to respond effectively to medical emergencies, ensuring they can provide immediate care and support until professional help arrives. Half day full day or advanced course available.
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Vaccination

The detail of the services goes here.

Vaccination

The detail of the services goes here.
24/7 Medical Assistance
Access expert medical care anytime, day or night. Our dedicated team is ready to provide prompt and reliable assistance for your health concerns.
Emergency Evacuation
In critical situations, trust us to arrange swift and efficient emergency evacuations. Your well-being is our top priority, and we're equipped to respond to unforeseen circumstances.
Home & Hotel Visit
Experience tailored healthcare in the convenience of your home or hotel. Our team of healthcare professionals delivers high-quality medical services right to your doorstep, ensuring both comfort and continuity of care.
OUR APPROACH

Welcome to Nusa Medica Clinic, where your well-being is our top priority. Our approach to healthcare is rooted in a commitment to excellence, compassion, and unparalleled service. Here's how we stand out in providing Primary Healthcare, Emergency Services, and Medical Evacuation:

Primary Healthcare: At Nusa Medica,
we believe in proactive and personalized primary healthcare. Our experienced team of healthcare professionals is dedicated to building lasting relationships with our patients. We emphasize preventive care, health education, and regular check-ups to keep you in optimal health. From routine vaccinations to chronic disease management, we offer a comprehensive range of primary healthcare services tailored to your individual needs.

Partnership

We Work with The Best Global Insurance

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We Work with The Best Business Partners

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Partnership

We Work with The Best Global Insurance

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We Work with The Best Business Partners

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NEED URGENT ADVICE?
If you are an existing client with a medical or security question/concern, please call one of our Assistance Centres for support.
For any other enquiries, please email us.

What People are Say About Us

  • Nusa Medica Clinic Canggu
  • Nusa Medica Clinic Pecatu
  • Nusa Medica Clinic Nusa Penida 1
  • Nusa Medica Clinic Nusa Penida 2
  • Nusa Medica Clinic Ubud
  • Nusa Medica Clinic Nusa Lembongan
  • Nusa Medica Clinic Gili Trawangan
  • Nusa Medica Clinic Gili Air
Nusa Medica Clinic Canggu place picture
4.9
Based on 1294 reviews
powered by Google
Putri Widiastini profile picturePutri Widiastini
09:11 30 Jul 25
Bontot Bool profile pictureBontot Bool
03:15 30 Jul 25
Rido Eko Saputra profile pictureRido Eko Saputra
03:12 30 Jul 25
Good
Joe Crispy profile pictureJoe Crispy
02:05 30 Jul 25
Good
I made parta Wijaya profile pictureI made parta Wijaya
06:46 29 Jul 25
Dimas Ardiansyah profile pictureDimas Ardiansyah
06:42 29 Jul 25
Good
HERY CHANDRA WIJAYA profile pictureHERY CHANDRA WIJAYA
06:40 29 Jul 25
Eko Purwanto profile pictureEko Purwanto
06:35 29 Jul 25
Good
Ketut Sugiarti profile pictureKetut Sugiarti
03:47 29 Jul 25
Fast and satisfying service
Ketut Ana profile pictureKetut Ana
01:10 08 Oct 24
Very good service, friendly and polite.
ada badi profile pictureada badi
11:40 05 Oct 24
Good
Eka Yanti profile pictureEka Yanti
11:34 05 Oct 24
Wayu Yoga profile pictureWayu Yoga
11:33 05 Oct 24
Bagua
Gede Suryawan profile pictureGede Suryawan
02:59 05 Oct 24
Good
Ole Lauritzen profile pictureOle Lauritzen
09:06 28 Sep 24
Their doctors are professional and the staff is great, but this is still part of the medical system that I strongly dislike where you will have a reasonable price upfront for consultation, and by the end of it that price will have skyrocketed to multiple millions. I came in with a throat infection and a fever, With some inflamation inside the ear as well.

I asked them to be transparent with the price and when they came back with the quote, it was 3,3 -5 million rupiah without being able to confirm the exact price. After I asked them to only do the throat swab and flu medications and no blood test was necessary since it seemed like typical throat infection. The price ended up on only 1.1 million which is around the price I expected. This only happened because I had done research beforehand what I can expect it to cost and I assume a lot of people fall into this type of trap paying for a lot of tests that you don’t really need.

When I came back to pick up antibiotics after the test came back positive for strep throat The price for the antibiotics were 765,000 rupiah, and after a quick search online, I figured this was way too much. I expected medication to be more expensive here, but I ended up following my guts and went to a pharmacy and got the exact same medication with the same strength for 35,000 rupiah.

I really think that you need to be more in line with your mission statement of Quality integrity Care and not overcharging your patients magnitudes more than normal pharmacies. The fact that you charged almost 20 times the price for the exact same medication made me lose trust in this clinic, which is such a shame since the staff were great
Sarninta Sarninta profile pictureSarninta Sarninta
09:35 12 Aug 24
I highly recommend Nusa Medica Canggu for their excellent service. The doctors and staff are friendly and professional, they speak very good English and the clinic is clean and well-maintained. They also have modern and complete equipment for general medical needs. If you are looking for exceptional care in a comfortable environment, Nusa Medica Canggu is a great choice.
Darma Arnaya profile pictureDarma Arnaya
10:08 03 Aug 24
Cashless and 24 hours Medical Services provider with Profesional and evidence based practice doctors, the staff also very helpful. Very clean and hygienic clinic.
They also provide services such as Medical Evacuation, First Aid Training, Medical Standby, Mortal Remain Repatriation and other services.
seoeun son profile pictureseoeun son
09:11 23 Jul 24
Please treat this hospital so kindly and meticulously!
And it's very clean.
I got hit by a surfboard, so I sewed my hair four times and untied it when I came back to Korea.
The doctor at the Korean hospital said that it was treated well, and it was treated well enough not to leave a wound!
You also sent me a pdf to make it easier for foreigners to claim insurance!
A A profile pictureA A
02:27 24 Apr 24
My many times experience at Nusa Medica Canggu was nothing short of exceptional, thanks to their outstanding team and state-of-the-art facilities. From the moment I walked in for my dengue treatment to the meticulous care I received for my head stitches, every step was handled with utmost professionalism and empathy.

Dr. Salsa, Dr. Marcel, and Dr. Nadya were phenomenal throughout my treatment. They were attentive, informative, and genuinely caring, making what was a daunting experience much more comfortable. Their expertise was evident in how they managed my condition and kept me informed and at ease every step of the way.

The facilities at Nusa Medica Canggu are impressive, equipped with modern medical technology that ensures that all patients receive the best care possible. The cleanliness and organization of the place also made a significant impact, contributing to a very positive environment.

The nursing staff deserves a special mention for their exceptional service. They were consistently helpful, kind, and quick to assist with anything I needed. I particularly want to shout out to the male nurse with glasses (whose name I unfortunately didn’t catch) who was always there with a helping hand and a reassuring presence, ensuring that our visits were as comfortable as they could be.

I highly recommend Nusa Medica Canggu to anyone in need of medical attention in the area. Their team’s dedication to patient care is remarkable, and it is clear that they are not just doing a job but are dedicated to the well-being of their patients. Thank you, Nusa Medica Canggu, for your exemplary service and care.
David Holborow profile pictureDavid Holborow
08:20 17 Jan 24
Really great clinic very professional and helpfull.
Bella Nadya profile pictureBella Nadya
09:09 10 Jan 24
Came here after other clinic couldn't treat my boyfriend's wounds properly, they kept getting infected but this clinic saved him! All the wounds are healed after one day!
Samuel Leivo profile pictureSamuel Leivo
06:37 07 Jan 24
I got high fewet and stomich cramps. The service and doctors were amazing. I stay the night, they took very good care of me.
Gita Prasetya Adiguna profile pictureGita Prasetya Adiguna
17:28 06 Jan 24
Sarah Archuleta profile pictureSarah Archuleta
13:16 07 Dec 23
The team at this clinic was top notch. I had terrible food poisoning (Bali belly!) and they took GREAT care of me. I didn’t have to wait long until the nurse took me back and the doc saw me. They gave me a thorough plan as to what they suggested and got me an IV, the correct medications, and took samples to rule out parasites. They were super kind, professional, and detail oriented. Their attention was not rushed and they did everything to ensure my symptoms were taken care of. I was SO relieved coming out of this clinic—can’t thank them enough. 🙏
Ryen Hammond profile pictureRyen Hammond
05:36 11 Nov 23
My daughter and I arrived early Friday morning and was seen by an doctor immediately. She was diagnosed properly and prescribed medicine all within 20 minutes. After a day of rest, she is back to her normal self. So happy with the service we were given and at such an affordable price.
Jessica Breitler profile pictureJessica Breitler
04:13 30 Oct 23
I was very well looked after by the care team. They were very attentive and gentle with me. They kept me well informed and guided me through the rest of my treatment. They are always available and very helpful. Being a nurse, I was able to trust them and I found that hygiene was very much respected. Thank you again your care !!
Kye Murt profile pictureKye Murt
10:46 02 Sep 23
6 days in villa bed with horrid virus. Chest infection and ear infection. Crying in pain and unable to breathe. Had no choice but to seek treatment and boy am I glad I got these guys. Professional is an understatement. I have never received such swift and relieving treatment from any doctor in Australia. After assessing all vitals and many questions I was straight on the IV and nebuliser and felt instantly better. Doctor/nurse team stayed and monitored me for about an hour and left me with well marked medications and followed up for several days after. Brilliant service I highly recommend if needed. Please do not be stingy on travel insurance. This experience would have put me out of pocket over $600 if not insured. It is what it is.
Marycris Ugarte profile pictureMarycris Ugarte
06:53 11 Aug 23
The atenttion is very good, the doctor and the staff Helped me to feel better soon. I had to stay there for a night and the staff was really nice. They were very caring, one of them even bought me some cookies :) The place is super clean and comfy. The next day they gave me a ride home and also check on me the following days. Thank you!✨❤️‍🩹
Nusa Medica Clinic Pecatu place picture
4.9
Based on 632 reviews
powered by Google
Julia A profile pictureJulia A
01:00 06 Sep 24
Super clean , professional, caring staff with modern equipment . Pricing was very upfront and transparent and fair . I highly recommend for anyone seeking quick medical care .
imlya septiani profile pictureimlya septiani
09:54 05 Sep 24
The clinic is good, the cost of consulting a doctor is cheap, the price of the medicine is also cheap. Thank you Nusa Medica Clinic.
octaviana profile pictureoctaviana
07:55 05 Sep 24
Very nice clinic, everyone was friendly. I can say they give high quality care🫶🏻 thanks NMC!
aditya pramana profile pictureaditya pramana
19:53 04 Sep 24
Good, comfortable, clean
Diep Nguyen profile pictureDiep Nguyen
12:21 04 Sep 24
Really clean clinic! We immediately got medical help as we had little wounds. The nurse was absolutely caring & also explained everything to us! They took good care of us and also provided us with medical aftercare equipment.
Merry Moore profile pictureMerry Moore
09:32 30 Aug 24
Really great experience here! Very clean, friendly, and no wait time. I had some stitches removed and the doctor was very careful and made the experience as painless as possible. They also explain things very clearly to you and answer any questions. Only clinic I will go to in Uluwatu from now on!
Michal R profile pictureMichal R
04:19 26 Aug 24
Nusa Medica Clinic Pecatu is a place I highly recommend to anyone in need of medical assistance while on the island. They quickly attended to our child, who had a cut, and handled it with both expertise and gentleness, helping our child to calm down and stop being scared, which was incredibly important to us. The staff is very professional, kind, and caring. The clinic is clean and modern, with an on-site pharmacy, which is extremely convenient.
The communication through WhatsApp was excellent—easy and fast. The entire process, from registration to consultation, was smooth and stress-free. Thank you for the wonderful care.
Clara Ferrero profile pictureClara Ferrero
07:22 06 Aug 24
On my vacation in Uluwuatu I started to feel sick to my stomach. My insurance assigned me to this clinic and my experience was really rewarding. Their attention was very warm and the doctors and nurses who attended me were professional. I recommend this clinic where they take care of you quickly and make you feel safe.
Georgia Proietto profile pictureGeorgia Proietto
17:45 18 Jul 24
I came to Nusa Medica clinic late at night in after hours and was accommodated so well. I am an Aussie on holidays and was very anxious when I became sick. The lovely nurse Ari ( I hope that’s the correct spelling) and the Dr on were great. Their English was amazing and made me feel at ease. Everything was explained perfectly and the clinic itself was clean and comfortable. I was given follow ups and had all of my questions answered.
Would recommended to any one on holidays if you need any medical assistance.
Thank you Nusa Medica Clinic
Meghan Hynson profile pictureMeghan Hynson
00:58 28 Jun 24
This is the best clinic I’ve been to in Bali and I’ve been to a lot of them! So clean, fast, and great care. Everyone speaks good English. Highly recommend!
Adriana profile pictureAdriana
10:31 14 Jan 24
Excellent atention.

The staff communicates perfectly in English, very helpful and attentive.

Clearly, the costs are high, but health is priceless.

In general it is a small clinic, but highly trained to deal with any emergency.
Sophie Becker profile pictureSophie Becker
04:10 14 Jan 24
Super nice and competent stuff! I didn't have to wait, everyone spoke perfectly english and was super helpful!
Ayaz profile pictureAyaz
12:58 10 Jan 24
Jack Coopersmith profile pictureJack Coopersmith
04:03 09 Jan 24
These folks are AMAZING! Great care, great people, they even messaged the day after to check in on us. We love nusa medica
Lee Kerbey profile pictureLee Kerbey
00:35 04 Jan 24
Clean, helpful and professional. All you want from a health clinic. Perfect for a traveller.
Rosanna Loach profile pictureRosanna Loach
04:14 05 Dec 23
Very reassuring compared to the local hospital, gave me antibiotics and clear information on how to protect my stitches. Answered all my questions and read my CT scan from the previous trip and reassured me. Quite expensive for equipment but they let you take it away with you so its cheaper on future visits. Overall very happy.
Maresha Brooks profile pictureMaresha Brooks
09:13 20 Nov 23
An amazing medical centre for travellers. So clean and professional and no wait times. They have a pharmacy there too which is really convenient. Thanks so much for the great service. Has really made me feel better although being quite sick in Bali
Izzy Evans profile pictureIzzy Evans
03:26 16 Nov 23
Visited with a blocked ear following unsuccessful treatment at another clinic in Bali. The service was very professional and efficient, I was seen by a doctor within minutes and the nurse and doctor were great. Both spoke amazing English and completed an ear irrigation which meant I can hear again! Front of house staff sent me the medical report and invoice for my insurance claim. Reasonable price for the treatment received!
Jacob Leighton profile pictureJacob Leighton
00:49 25 Oct 23
Very helpful and friendly staff that speak fluent English. The clinic/ hospital itself is very clean and tidy. Both myself and my partner became ill and needed assistance to stop vomiting etc and were able to be seen to quickly and effectively. We are now both on the mend thanks to the excellent service received from Nusa Medical.
Bella Estrela profile pictureBella Estrela
11:04 13 Sep 23
Amazing clinic! My son had an earinfection and they had a camera to look inside the ear. They also have a pharmacy inside the clinic so we got all the medication needed in the same place. Everyone spoke perfect english and were very helpful!
Nusa Medica Clinic Penida place picture
4.9
Based on 437 reviews
powered by Google
Philip Schmitz profile picturePhilip Schmitz
14:49 06 Jan 24
Very friendly staff and short waiting times 👍
Mark Bosch profile pictureMark Bosch
03:43 03 Jan 24
Had to come here to have my stitches checked and possibly removed. Received honest advice and then received good help. Very hygienic!
Rennie Stienstra profile pictureRennie Stienstra
11:29 27 Dec 23
Thank you!
bizard faustine profile picturebizard faustine
06:27 26 Dec 23
Good consultation, great doctor I recommend.
M. K. profile pictureM. K.
11:27 24 Dec 23
Very nice and competent people, thanks for the help
Nancy profile pictureNancy
00:29 21 Dec 23
Unexpected conditions can happen while you are traveling. I am glad I found Nusa Medical Clinic Penida. The medical staff and the doctor were professional, fast and very considerate. After a few days of my visit, they followed up concerned to know how I was feeling. Thank you so much.
Terri Pallisier profile pictureTerri Pallisier
15:02 12 Dec 23
The medical centre took great care with my sun who had heat stroke. They were so caring and considerate. 100% plus recommend. They even helped us back to our accommodation.
Bea Trice profile pictureBea Trice
07:04 09 Dec 23
I had to visit the emergency center because of an ear infection, and the staff & doctor were very friendly, helpful and spoke very good English.
I didn’t have a long waiting time, was thoroughly examined and I could get the medicine for my treatment right there.
Even afterwards, the staff was reaching out to check if I was better, and they were answering questions.
Hope you don’t have to go there ;-) but if you need to, don’t hesitate!
Martin Swift profile pictureMartin Swift
05:40 22 Nov 23
The Doctors and Nurses were amazing in this Clinic. I wasn’t waiting very long and was seen to immediately and waited around 10 mins to get my ear unblocked. Would recommend 10/10 to go to this Clinic if you’re on Nusa Penida Island.
Rapang Tikupasang profile pictureRapang Tikupasang
07:47 21 Nov 23
Been here, the staff are very friendly, especially the staff at the pharmacy. They provide excellent service at affordable prices. Highly recommended
Nusa Medica Clinic Gili place picture
5.0
Based on 235 reviews
powered by Google
Janeya Baz profile pictureJaneya Baz
11:29 16 Jan 24
Great service they arrived to my hotel fast and were very efficient and helpful. I can highly recommend.
Olivia Boeck profile pictureOlivia Boeck
01:56 14 Jan 24
Very Nice doctor and nurse! They helped me with sunburn. Good prices. They check in with you afterwards Through your vacation😀
Andrea Prados profile pictureAndrea Prados
09:55 13 Jan 24
Very professional and attentive team that helped me in a critical emergency situation. Great service and very friendly and helpful staff. Even after seeing me in their clinic, they asked or helped us with our requests. Good job guys!
Johanna Ödén profile pictureJohanna Ödén
16:39 07 Jan 24
I highly recommend Nusa Medica Clinic on Gili Air.
Very professional and friendly staff that kept contact and checked up on me several days after I’ve visited the clinic.
Linnea Karlberg profile pictureLinnea Karlberg
10:59 01 Jan 24
Beyond grateful for the fast and useful help when my partner got a severe sunburn that needed treatment. Excellent English communicators and highly knowledgeable staff. Thank you for the service! 🥰
Sofía Gea profile pictureSofía Gea
01:49 04 Nov 23
I think I've never been so well taken care of in a clinic in my life! The doctor and nurse were super caring and professional.

I recommend Nusa Medica Clinic Gili 100%: professionalism, kindness, cleanliness and modern equipment in one place!

BIG BIG THANK YOU! 🙏🏽
Anna K profile pictureAnna K
04:11 13 Oct 23
When my boyfriend had a fever and a few other symptoms, we went to the Nusa Medica clinic. Dr Lia and her Team helped very well and did every test to rule out malaria, dengue or salmonella infections. Throughout the test it came out, that he had a bacterial infection and was very dehydrated. Dr Lia and her team were very capable and were working on great medical standards, as we know them from clinics in Germany. They provided excellent care and service, Dr Lia explained the whole process, she explained all the medication and even talked us trough the process with our travel insurance, she followed up per WhatsApp even days later to see how his condition was. We felt very safe and good advised. We would recommend this clinic and the team to everyone who needs help on their holiday!
kelly tompson profile picturekelly tompson
13:46 05 Oct 23
I wanted to express my heartfelt gratitude to the [Nusa medical clinic Gili] and team for the outstanding care I received during my visit. Not only did you provide fast service, but the quality of care was exceptional. The doctors and nurses were attentive, knowledgeable, and made me feel comfortable throughout the entire process. I couldn't have asked for a better experience. Thank you for your dedication to patient care. I highly recommend this clinic to anyone in need of medical attention.

Thank you doctor Lia you are absolutely exceptional. Sara :)
Francesca Pavis profile pictureFrancesca Pavis
03:32 04 Oct 23
I came to this clinic specifically after reading the reviews and I cannot fault it.

I was seen straight away, both the doctor and nurse were incredible, spoke great English and were very informative. The place was clean and professional.

I had to have 2 IVs amongst other medication so I was there around 10 hours, in this time I was checked on and reassured a countless amount of times. Then once my results were back (after fast tracking them) they sat down and went through each one with me.

They even whatsapped me in the days following to remind me about which medications to take and to check in. They also guided me through the insurance process once I was feeling better.

I would take these lovely staff over private healthcare in the UK any day, thank you again Nusa Medica ❤️
Ann-Kristin Peter profile pictureAnn-Kristin Peter
13:28 30 Aug 23
Me and my son both had to attend the clinic and I was so impressed. Both doctors were very professional, skilled and so efficient.
They had me checked out straight away (blood pressure, blood oxygen levels, auscultation) and even had the specific medicine I usually use at home.
They even offered to come to my hotel the next day and take my bloods there (with a return time of only 5 hours, even though it has to be shipped to Lombok!). When I had to take my son in , he was assessed, medication prescribed and out in less than 30 minutes. I am still amazed and felt really well taken care off. They checked up on us the next day, asked how we felt and if we needed anything. Highly recommend!
Nusa Medica Clinic Ubud place picture
4.9
Based on 698 reviews
powered by Google
Putri Widiastini profile picturePutri Widiastini
09:11 30 Jul 25
wahhg profile picturewahhg
08:02 30 Jul 25
Nice kind staff
Kotak Susu profile pictureKotak Susu
06:07 30 Jul 25
Good handling
Bontot Bool profile pictureBontot Bool
03:15 30 Jul 25
Rido Eko Saputra profile pictureRido Eko Saputra
03:12 30 Jul 25
Good
Joe Crispy profile pictureJoe Crispy
02:05 30 Jul 25
Good
Oppo A54 profile pictureOppo A54
00:10 30 Jul 25
Qiuk response
Christian B profile pictureChristian B
17:48 29 Jul 25
Truly great advice and treatment. Everything is explained in detail in excellent English.

Absolutely clean and hygienic.

You feel like you're in good hands!
Response from the owner 22:47 29 Jul 25
Thanks for taking your time and giving us this good review! We appreciate your positive feedback and are happy to hear that you had a good experience in our clinic. Our team cares about every patient and we treat them with the highest quality. It’s good to know that our efforts has made a positive impact on your visit.We hope you can enjoy your holiday in Bali and wish you safe travels.Warm regards,Nusa Medica Clinic Ubud Team
Mohamed Dawoud profile pictureMohamed Dawoud
09:13 29 Jul 25
Response from the owner 22:47 29 Jul 25
Thanks for taking your time and giving us this good review! We appreciate your positive feedback and are happy to hear that you had a good experience in our clinic. Our team cares about every patient and we treat them with the highest quality. It’s good to know that our efforts has made a positive impact on your visit.We hope you can enjoy your holiday in Bali and wish you safe travels.Warm regards,Nusa Medica Clinic Ubud Team
I made parta Wijaya profile pictureI made parta Wijaya
06:46 29 Jul 25
Dimas Ardiansyah profile pictureDimas Ardiansyah
06:42 29 Jul 25
Good
HERY CHANDRA WIJAYA profile pictureHERY CHANDRA WIJAYA
06:40 29 Jul 25
Eko Purwanto profile pictureEko Purwanto
06:35 29 Jul 25
Good
Surya Antartika profile pictureSurya Antartika
05:08 29 Jul 25
Good and the best🌟🌟🌟🌟🌟
Response from the owner 05:49 29 Jul 25
Thanks for taking your time and giving us this good review! We appreciate your positive feedback and are happy to hear that you had a good experience in our clinic. Our team cares about every patient and we treat them with the highest quality. It’s good to know that our efforts has made a positive impact on your visit.We hope you can enjoy your holiday in Bali and wish you safe travels.Warm regards,Nusa Medica Clinic Ubud Team
Hary Anugraha profile pictureHary Anugraha
05:03 29 Jul 25
Very good service👍👍👍
Response from the owner 05:48 29 Jul 25
Salam dari Nusa Medica Clinic Ubud!Terima kasih atas ulasan anda, ini sangat berharga bagi kami.Kami terus berusaha memberikan layanan yang terbaik untuk semua klien kami.Salam hangat,Nusa Medica Clinic Ubud.
Ketut Sugiarti profile pictureKetut Sugiarti
03:47 29 Jul 25
Fast and satisfying service
I Kadek Krisna Artawan profile pictureI Kadek Krisna Artawan
03:13 29 Jul 25
Very good service,👍🙏
Response from the owner 05:49 29 Jul 25
Thanks for taking your time and giving us this good review! We appreciate your positive feedback and are happy to hear that you had a good experience in our clinic. Our team cares about every patient and we treat them with the highest quality. It’s good to know that our efforts has made a positive impact on your visit.We hope you can enjoy your holiday in Bali and wish you safe travels.Warm regards,Nusa Medica Clinic Ubud Team
Sanne Breimer profile pictureSanne Breimer
09:43 28 Jul 25
I had a random health check and it was a good experience. The staff is wonderful, the doctor was knowledgeable and pleasant to communicate with. Overall a recommended place to go to.
Response from the owner 05:49 29 Jul 25
Thanks for taking your time and giving us this good review! We appreciate your positive feedback and are happy to hear that you had a good experience in our clinic. Our team cares about every patient and we treat them with the highest quality. It’s good to know that our efforts has made a positive impact on your visit.We hope you can enjoy your holiday in Bali and wish you safe travels.Warm regards,Nusa Medica Clinic Ubud Team
Hp Baru profile pictureHp Baru
06:34 28 Jul 25
This clinic's marketing really works well. The explanation of the services is very clear, and they follow up politely without being pushy.
Response from the owner 05:48 29 Jul 25
Salam dari Nusa Medica Clinic Ubud!Terima kasih atas ulasan anda, ini sangat berharga bagi kami.Kami terus berusaha memberikan layanan yang terbaik untuk semua klien kami.Salam hangat,Nusa Medica Clinic Ubud.
Ketut Ana profile pictureKetut Ana
01:10 08 Oct 24
Very good service, friendly and polite.
ada badi profile pictureada badi
11:40 05 Oct 24
Good
Eka Yanti profile pictureEka Yanti
11:34 05 Oct 24
Wayu Yoga profile pictureWayu Yoga
11:33 05 Oct 24
Bagua
Gede Suryawan profile pictureGede Suryawan
02:59 05 Oct 24
Good
Ole Lauritzen profile pictureOle Lauritzen
09:06 28 Sep 24
Their doctors are professional and the staff is great, but this is still part of the medical system that I strongly dislike where you will have a reasonable price upfront for consultation, and by the end of it that price will have skyrocketed to multiple millions. I came in with a throat infection and a fever, With some inflamation inside the ear as well.

I asked them to be transparent with the price and when they came back with the quote, it was 3,3 -5 million rupiah without being able to confirm the exact price. After I asked them to only do the throat swab and flu medications and no blood test was necessary since it seemed like typical throat infection. The price ended up on only 1.1 million which is around the price I expected. This only happened because I had done research beforehand what I can expect it to cost and I assume a lot of people fall into this type of trap paying for a lot of tests that you don’t really need.

When I came back to pick up antibiotics after the test came back positive for strep throat The price for the antibiotics were 765,000 rupiah, and after a quick search online, I figured this was way too much. I expected medication to be more expensive here, but I ended up following my guts and went to a pharmacy and got the exact same medication with the same strength for 35,000 rupiah.

I really think that you need to be more in line with your mission statement of Quality integrity Care and not overcharging your patients magnitudes more than normal pharmacies. The fact that you charged almost 20 times the price for the exact same medication made me lose trust in this clinic, which is such a shame since the staff were great
Sarninta Sarninta profile pictureSarninta Sarninta
09:35 12 Aug 24
I highly recommend Nusa Medica Canggu for their excellent service. The doctors and staff are friendly and professional, they speak very good English and the clinic is clean and well-maintained. They also have modern and complete equipment for general medical needs. If you are looking for exceptional care in a comfortable environment, Nusa Medica Canggu is a great choice.
Darma Arnaya profile pictureDarma Arnaya
10:08 03 Aug 24
Cashless and 24 hours Medical Services provider with Profesional and evidence based practice doctors, the staff also very helpful. Very clean and hygienic clinic.
They also provide services such as Medical Evacuation, First Aid Training, Medical Standby, Mortal Remain Repatriation and other services.
seoeun son profile pictureseoeun son
09:11 23 Jul 24
Please treat this hospital so kindly and meticulously!
And it's very clean.
I got hit by a surfboard, so I sewed my hair four times and untied it when I came back to Korea.
The doctor at the Korean hospital said that it was treated well, and it was treated well enough not to leave a wound!
You also sent me a pdf to make it easier for foreigners to claim insurance!
A A profile pictureA A
02:27 24 Apr 24
My many times experience at Nusa Medica Canggu was nothing short of exceptional, thanks to their outstanding team and state-of-the-art facilities. From the moment I walked in for my dengue treatment to the meticulous care I received for my head stitches, every step was handled with utmost professionalism and empathy.

Dr. Salsa, Dr. Marcel, and Dr. Nadya were phenomenal throughout my treatment. They were attentive, informative, and genuinely caring, making what was a daunting experience much more comfortable. Their expertise was evident in how they managed my condition and kept me informed and at ease every step of the way.

The facilities at Nusa Medica Canggu are impressive, equipped with modern medical technology that ensures that all patients receive the best care possible. The cleanliness and organization of the place also made a significant impact, contributing to a very positive environment.

The nursing staff deserves a special mention for their exceptional service. They were consistently helpful, kind, and quick to assist with anything I needed. I particularly want to shout out to the male nurse with glasses (whose name I unfortunately didn’t catch) who was always there with a helping hand and a reassuring presence, ensuring that our visits were as comfortable as they could be.

I highly recommend Nusa Medica Canggu to anyone in need of medical attention in the area. Their team’s dedication to patient care is remarkable, and it is clear that they are not just doing a job but are dedicated to the well-being of their patients. Thank you, Nusa Medica Canggu, for your exemplary service and care.
David Holborow profile pictureDavid Holborow
08:20 17 Jan 24
Really great clinic very professional and helpfull.
Bella Nadya profile pictureBella Nadya
09:09 10 Jan 24
Came here after other clinic couldn't treat my boyfriend's wounds properly, they kept getting infected but this clinic saved him! All the wounds are healed after one day!
Samuel Leivo profile pictureSamuel Leivo
06:37 07 Jan 24
I got high fewet and stomich cramps. The service and doctors were amazing. I stay the night, they took very good care of me.
Gita Prasetya Adiguna profile pictureGita Prasetya Adiguna
17:28 06 Jan 24
Sarah Archuleta profile pictureSarah Archuleta
13:16 07 Dec 23
The team at this clinic was top notch. I had terrible food poisoning (Bali belly!) and they took GREAT care of me. I didn’t have to wait long until the nurse took me back and the doc saw me. They gave me a thorough plan as to what they suggested and got me an IV, the correct medications, and took samples to rule out parasites. They were super kind, professional, and detail oriented. Their attention was not rushed and they did everything to ensure my symptoms were taken care of. I was SO relieved coming out of this clinic—can’t thank them enough. 🙏
Ryen Hammond profile pictureRyen Hammond
05:36 11 Nov 23
My daughter and I arrived early Friday morning and was seen by an doctor immediately. She was diagnosed properly and prescribed medicine all within 20 minutes. After a day of rest, she is back to her normal self. So happy with the service we were given and at such an affordable price.
Jessica Breitler profile pictureJessica Breitler
04:13 30 Oct 23
I was very well looked after by the care team. They were very attentive and gentle with me. They kept me well informed and guided me through the rest of my treatment. They are always available and very helpful. Being a nurse, I was able to trust them and I found that hygiene was very much respected. Thank you again your care !!
Kye Murt profile pictureKye Murt
10:46 02 Sep 23
6 days in villa bed with horrid virus. Chest infection and ear infection. Crying in pain and unable to breathe. Had no choice but to seek treatment and boy am I glad I got these guys. Professional is an understatement. I have never received such swift and relieving treatment from any doctor in Australia. After assessing all vitals and many questions I was straight on the IV and nebuliser and felt instantly better. Doctor/nurse team stayed and monitored me for about an hour and left me with well marked medications and followed up for several days after. Brilliant service I highly recommend if needed. Please do not be stingy on travel insurance. This experience would have put me out of pocket over $600 if not insured. It is what it is.
Marycris Ugarte profile pictureMarycris Ugarte
06:53 11 Aug 23
The atenttion is very good, the doctor and the staff Helped me to feel better soon. I had to stay there for a night and the staff was really nice. They were very caring, one of them even bought me some cookies :) The place is super clean and comfy. The next day they gave me a ride home and also check on me the following days. Thank you!✨❤️‍🩹
Nusa Medica Clinic Nusa Lembongan place picture
4.8
Based on 138 reviews
powered by Google
Cheszie Alina profile pictureCheszie Alina
15:29 28 Jul 25
Last week, my child had a head injury, and we’re really thankful for the care we received. Dr. Reza was very helpful, he handled everything with professionalism and made sure we understood what was going on. He also helped put our minds at ease. The clinic itself was comfortable too, which made the wait more manageable. We truly appreciate the support during that time.
Gita Prasetya Adiguna profile pictureGita Prasetya Adiguna
10:46 27 Jul 25
The services are excellent! Ranging from your ol' doctor consultation visit, minor surgery, emergency care, even ambulatory services ranging from ground ambulance to sea / air ambulance, they handle all of it with absolutely quality care.
Photo from customer review
Diana Böhnke profile pictureDiana Böhnke
08:29 27 Jul 25
Our son had to be treated in the hospital for severe dehydration. He had previously suffered from abdominal cramps, diarrhea, vomiting, and a fever. Doctor Gita, the nurses Febri, and others were very accommodating and helped us at all times, patiently answering all our questions. We also needed an ambulance to Denpasar, which went smoothly and with excellent preparation. We are very grateful to the entire medical team for helping our son.
Emmeline Strange profile pictureEmmeline Strange
11:04 25 Jul 25
Had a great experience with Dr Grita and Gindy. They came quickly and were very attentive. Would recommend to anyone on the island!!
Ni Nengah Sarasvati profile pictureNi Nengah Sarasvati
06:24 25 Jul 25
24-hour medical clinic at Lembongan
Photo from customer review
Comank Keker profile pictureComank Keker
01:48 25 Jul 25
Good and fast service
Arya Sentana profile pictureArya Sentana
07:24 24 Jul 25
The service is good and the staff always helps us so we are happy and the staff are very friendly
Dewa Ayu Wika profile pictureDewa Ayu Wika
07:11 24 Jul 25
Nice celebration friendly staff
Chris Y profile pictureChris Y
21:10 23 Jul 25
A few days ago my sister had pneumonia, but Doctor Reza, who examined my sister at that time, took a very long time to treat her. I was very disappointed, with a large bill but unoptimum services
Dex Gu profile pictureDex Gu
08:28 23 Jul 25
The clinic is good, the service is fast
Nusa Medica Clinic Nusa Penida 2 place picture
5.0
Based on 294 reviews
powered by Google
Igedebayu Parmadi17 profile pictureIgedebayu Parmadi17
13:23 02 Aug 25
The clinic is great, the nurses are friendly"👍👍👍👍👍👍
S H profile pictureS H
12:26 02 Aug 25
Dr K. Is awesome. She took her time to examine both me and my wife. We felt very safe.
Komang Gaca profile pictureKomang Gaca
08:43 01 Aug 25
Good
Gede Tour & Travel profile pictureGede Tour & Travel
11:21 31 Jul 25
kadek permatasari profile picturekadek permatasari
06:39 31 Jul 25
Very helpful in emergency and very fast in service.
Wah Hendra profile pictureWah Hendra
06:35 31 Jul 25
Fast and precise handling
Ömer Utku Al profile pictureÖmer Utku Al
23:41 25 Jul 25
Great communication and great doctor. I went there because of my ear pain. He give me all informations. Thanks for everything 🙏
Response from the owner 06:59 26 Jul 25
Dear Ömer,Thank you for your kind words!We’re happy to hear that you had a positive experience with our doctor and that the communication during your visit was clear and helpful.It means a lot to us that you felt well-informed and supported. We’re here anytime you need medical assistance again.Wishing you a smooth and healthy journey ahead!Warm regards,Nusa Medica Clinic – Nusa Penida II Team
pramana k4ncil profile picturepramana k4ncil
13:09 23 Jul 25
good
Nina Mrn profile pictureNina Mrn
12:49 21 Jul 25
Best clinic in town! Very friendly service, especially nurse Karina Bindi Murokhidin! Top
Wayan Saktiawan Putra profile pictureWayan Saktiawan Putra
00:48 19 Jul 25
Best clinic in Nusa Penida. The place is clean and tidy, the staff is friendly, and they provide positive energy. Thank you.
Nusa Medica Clinic Gili Trawangan place picture
4.9
Based on 357 reviews
powered by Google
Khairul Amri profile pictureKhairul Amri
17:21 02 Aug 25
I once received treatment at this clinic. It was an extraordinary experience. The doctor explained my condition well and made it easy for me to understand. I was also assisted by the skilled nurses and other very friendly staff.
Response from the owner 08:32 03 Aug 25
Halo Khairul Amri :)Terima kasih telah meluangkan waktu untuk memberikan ulasan positif tentang Klinik Nusa Medica Gili Trawangan.Kami sangat senang mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama berobat di klinik kami. Semoga Anda selalu dalam kondisi yang baik. Kami sangat senang dapat memberikan pelayanan yang terbaik untuk Anda.Kami sangat menghargai kepercayaan Anda.Terima kasih,Salam hormat
Faizin Hamzani profile pictureFaizin Hamzani
17:21 02 Aug 25
A good place for treatment in Gili Trawangan, very competent doctors and experienced nurses
Response from the owner 08:29 03 Aug 25
Hello Faizin Hamzani :)Thank you for taking the time to leave a positive review about Nusa Medica Gili Trawangan Clinic.We are very happy to know that you had a pleasant experience during your treatment at our clinic. May you always be in good condition. We are very happy to be able to provide the best service for you.We really appreciate your trust.Thank you,Best regards
Vasanth Jayaraman profile pictureVasanth Jayaraman
15:06 02 Aug 25
Horrible experience. They poked my hands 8 times to find the vein yet they didn't succeed.. later gave some injections and sent me home where I had to suffer the pain whole night.. the next day I asked for inhouse doctors from Blue Island. Very professional and ease my stomach pain in couple of hours.

Avoid this team at any cost. The doctor was smelling alchol too. Super unprofessional
tom voelkle profile picturetom voelkle
07:36 02 Aug 25
Very good care and easy handling of costs with the insurance company.
Response from the owner 08:32 03 Aug 25
Hallo tom voelkle :)Vielen Dank, dass Sie sich die Zeit genommen haben, eine positive Bewertung über die Nusa Medica Gili Trawangan Klinik abzugeben.Es freut uns sehr zu wissen, dass Sie eine angenehme Erfahrung während Ihrer Behandlung in unserer Klinik hatten. Mögen Sie immer in guter Verfassung sein. Wir freuen uns sehr, dass wir Ihnen den besten Service bieten können.Wir wissen Ihr Vertrauen sehr zu schätzen.Vielen Dank,Mit freundlichen Grüßen
Buena Management profile pictureBuena Management
06:36 02 Aug 25
Best Service Ever from the doctor and the nurse
Response from the owner 08:31 03 Aug 25
Hello Buena Management :)Thank you for taking the time to leave a positive review about Nusa Medica Gili Trawangan Clinic.We are very happy to know that you had a pleasant experience during your treatment at our clinic. May you always be in good condition. We are very happy to be able to provide the best service for you.We really appreciate your trust.Thank you,Best regards
Una Sullivan profile pictureUna Sullivan
06:11 02 Aug 25
Very clean and professional, removed my toe nail painlessly! I got to play music during it to keep me relaxed and no pain with anaesthetic! I would recommend to everyone!! Thanks to Dr. John and team 🔆
Response from the owner 02:19 02 Aug 25
Hello Una Sullivan :)Thank you for taking the time to leave a positive review about Nusa Medica Gili Trawangan Clinic.We are very happy to know that you had a pleasant experience during your treatment at our clinic. May you always be in good condition. We are very happy to be able to provide the best service for you.We really appreciate your trust.Thank you,Best regards
Serena K profile pictureSerena K
05:46 02 Aug 25
Very friendly and clean.
Response from the owner 08:30 03 Aug 25
안녕하세요 Serena K :)시간을 내어 누사 메디카 길리 트라왕안 클리닉에 대한 긍정적인 리뷰를 남겨주셔서 감사합니다.저희 클리닉에서 치료받는 동안 즐거운 경험을 하셨다니 매우 기쁘게 생각합니다. 항상 좋은 컨디션을 유지하시길 바랍니다. 최고의 서비스를 제공할 수 있게 되어 매우 기쁩니다.여러분의 신뢰에 진심으로 감사드립니다.감사합니다,안부 인사
Early Adia putri profile pictureEarly Adia putri
08:32 01 Aug 25
the waiter is friendly💓💓
Response from the owner 02:16 02 Aug 25
Halo Early Adia putri :)Terima kasih telah meluangkan waktu untuk memberikan ulasan positif tentang Klinik Nusa Medica Gili Trawangan.Kami sangat senang mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama berobat di klinik kami. Semoga Anda selalu dalam kondisi yang baik. Kami sangat senang dapat memberikan pelayanan yang terbaik untuk Anda.Kami sangat menghargai kepercayaan Anda.Terima kasih,Salam hormatTim Klinik Nusa Medica Gili Trawangan
It's really comfortable, plus the staff are friendly, so it's even more comfortable.
Response from the owner 02:18 02 Aug 25
Halo NENI ASTI ARTIWI (C1M020095) :)Terima kasih telah meluangkan waktu untuk memberikan ulasan positif tentang Klinik Nusa Medica Gili Trawangan.Kami sangat senang mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama berobat di klinik kami. Semoga Anda selalu dalam kondisi yang baik. Kami sangat senang dapat memberikan pelayanan yang terbaik untuk Anda.Kami sangat menghargai kepercayaan Anda.Terima kasih,Salam hormatTim Klinik Nusa Medica Gili Trawangan
uzlifatul azmiyati profile pictureuzlifatul azmiyati
06:32 01 Aug 25
Helpful staff 🫶🏻
Response from the owner 02:19 02 Aug 25
Hello uzlifatul azmiyati :)Thank you for taking the time to leave a positive review about Nusa Medica Gili Trawangan Clinic.We are very happy to know that you had a pleasant experience during your treatment at our clinic. May you always be in good condition. We are very happy to be able to provide the best service for you.We really appreciate your trust.Thank you,Best regards
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