Tel: +62 81808-811911
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  • Bali Clinic Nusa Medica

    Your Preferred Healthcare Provider in Indonesia
    Our team of experienced and dedicated professionals provides high-quality care in a safe and compassionate environment
The Preferred Healthcare Provider in Indonesia
Our team of experienced and dedicated professionals provides high-quality care in a safe and compassionate environment

primary healthcare

At Nusa Medica, we place care at the forefront of primary healthcare, emphasizing quality an integrity to ensure every patient receives personalized support on their path to wellness.
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Emergency Services

Nusa Medica Clinics offer rapid emergency response services, delivering exceptional care and support to patients in critical situations when time is of the essence.
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Medical Evacuation

Nusa Medica Assistance delivers swift and reliable medical evacuation services, guaranteeing that patients are safely transported to necessary medical facilities for urgent care.
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Home & Hotel Visits
PRIMARY HEALTHCARE
Our medical assistance team is available 24/7 to help you with all your health needs. We can help you file insurance claims, find the nearest clinic, and more..
HOME PHARMACY
Our pharmacy has a complete and quality range of medicines. We make sure that all the medicines we have are the right medicines for you.
OBSERVATION ROOM
Our observation rooms offer efficient care for assessments, reassessments, and short-term treatment. Expert staff and advanced monitoring ensure patients receive the right care, quickly.

Our Locations

Nusa Medica Clinic Pecatu

Jl. Labuansait gang Made Rintun I, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali
+62 812 3451 3030
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Nusa Medica Clinic Canggu

JI. Pantai Batu Bolong No.34 Canggu, Kuta Utara, Badung - Bali
+62 81 805 900 100
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Nusa Medica Clinic Ubud

JI. Suweta No. 18, Ubud, Gianyar - Bali

+62 81 933 707 911
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Nusa Medica Clinic G-Land

G-Land Banyuwangi Kawasan Taman Nasional Alas Purwo Blok Plengkung
+62 819 7707 8911
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Nusa Medica Clinic Nusa Penida l

JL. Raya Toya Pakeh No 55. Br.Nyuh, Nusa Penida, Kelungkung - Bali
+62 812 3846 5656
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Nusa Medica Clinic Nusa Penida II

Jl. Nusa Indah No 55, Br. Telaga, Ds. Kutampi Kaler, Nusa Penida, Klungkung - Bali
+62 81 929 46 5656
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Nusa Medica Clinic Gili Air

RT 04 Dsn. Gili Air Desa Gili Indah, Kec. Pemenang, Lombok Utara - NTB
+62 81 808 911 911
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Nusa Medica Clinic Gili Trawangan

JI. Bulu Babi Dsn. Gili Trawangan, Gili Indah, Kec. Pemenang, Lombok Utara-NTB
+62 818 808 911
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Nusa Medica Assistance 
Head Office

Gg. I No.5, Pemogan, Denpasar Selatan, Kota Denpasar, Bali 80221
+62 818 808 811 911
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Need More Information? We’re here 24/7

Call Now : +62 81808-811911

Our Services

Primary Healthcare

Our General Practitioners a provide comprehensive, accessible and evidence-based approach to health that focuses on prevention, wellness, and the treatment of common illnesses.

Emergency Service

Our emergency rooms equipped with the most up to date equipment provide immediate medical care for urgent health issues, ensuring quick and efficient treatment.

Ambulance Response

With both regular and advanced care ambulances vehicles specially equipped to provide rapid response, emergency medical care to individuals in need of urgent assistance and transport.

Pharmacy

Our pharmacy offers a comprehensive range of medications and health products, ensuring convenient access for patients living in or visiting Indonesia.

Medical Evacuation

Our medical evacuation service offers safe and co-ordinated transport of patients in need of urgent care from remote or critical locations to appropriate medical facilities utilising the safest and most efficient form of transport – road – air- sea.

Medical Standby for Events

Medical standby for your event ensures the presence of trained healthcare professionals and on-site emergency equipment to provide immediate medical assistance, treatment and transport as needed.

Laboratory

Our outsourced laboratory providers offer a comprehensive range of laboratory tests which have strict quality control standards and efficient turn around times.

Medical Assistance Services

Our 24/7 assistance call centre offers a suite of medical assistance services from insurance claim handling – guarantee of payments to medical advice services, coordination of evacuations and specialist referral.

In-House Clinic

For hotels or companies that require an onsite clinic because of employee or guest size, remote location or just peace of mind. An onsite or inhouse clinic can be established that offers basic to advanced services up to 24 hour coverage.

Home/Villa/
Hotel Doctor Visit

Our clinic doctor is available 24/7 for home or hotel visits.
*conditions apply

Medical Emergency Response Planning (MERP)

Whether you are in an urban, remote or offshore setting we can help you plan your emergency response. From incident to response, to identifying stakeholders and transfer and hospitalization options. We can work with you to develop your plan.

Site Survey

Our clinical team and medical assistance team can conduct a comprehensive site survey and provide a recommendation report outlining your onsite medical requirements, health risk and emergency medical response plan requirements.

Short Term Observation

For those who do not need to be hospitalized but require short term observation and treatment.

Repatriation of Mortal Remains

In the event of a death while traveling in Indonesia we can work with you or your insurance provider to take care of the deceased in a compassionate and efficient manner. Arranging transport of the deceased within Indonesia, assisting with the local authority paperwork and arranging for the repatriation of the deceased to their home country.

Remote Site Staffing

We can help you choose which level of staff are required for your remote site. From doctors to medics and other ancillary staff. We credential and select the best staff suited for remote site work.

Radiology Referral

Our outsourced radiology providers offer a comprehensive range of radiology tests from X-ray to ultrasound, MRI & CT scan which have strict quality control standards and efficient turn around times.

Nursing Homecare Service

Our home nurse service delivers personalized medical care and support to patients in the comfort of their own homes, promoting recovery and overall well-being.

Pharmacy & Medical Supplies

Our pharmacy & consumables supply warehouse can supply your site with cost effective inventory in the most efficient timeframes.

Specialist Referral

Our medical assistance centre has a comprehensive list of credentialed specialists in Bali and all over Indonesia.

Midwife Homecare Service 

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We offer a prenatal courses, and postnatal care. Supporting mothers and babies in Indonesia.
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First Aid Training

First aid training equips individuals with essential skills and knowledge to respond effectively to medical emergencies, ensuring they can provide immediate care and support until professional help arrives. Half day full day or advanced course available.

Vaccination

The detail of the services goes here.

Vaccination

Routine childhood vaccinations, annual seasonal vaccination and preventative vaccinations available.

Vaccination

The detail of the services goes here.
24/7 Medical Assistance
Access expert medical care anytime, day or night. Our dedicated team is ready to provide prompt and reliable assistance for your health concerns.
Emergency Evacuation
In critical situations, trust us to arrange swift and efficient emergency evacuations. Your well-being is our top priority, and we're equipped to respond to unforeseen circumstances.
Home & Hotel Visit
Experience tailored healthcare in the convenience of your home or hotel. Our team of healthcare professionals delivers high-quality medical services right to your doorstep, ensuring both comfort and continuity of care.
OUR APPROACH

Welcome to Nusa Medica Clinic, where your well-being is our top priority. Our approach to healthcare is rooted in a commitment to excellence, compassion, and unparalleled service. Here's how we stand out in providing Primary Healthcare, Emergency Services, and Medical Evacuation:

Primary Healthcare: At Nusa Medica,
we believe in proactive and personalized primary healthcare. Our experienced team of healthcare professionals is dedicated to building lasting relationships with our patients. We emphasize preventive care, health education, and regular check-ups to keep you in optimal health. From routine vaccinations to chronic disease management, we offer a comprehensive range of primary healthcare services tailored to your individual needs.

Partnership

We Work with The Best Global Insurance

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We Work with The Best Business Partners

Partnership

We Work with The Best Global Insurance

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We Work with The Best Business Partners

NEED URGENT ADVICE?
If you are an existing client with a medical or security question/concern, please call one of our Assistance Centres for support.
For any other enquiries, please email us.

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What People are Say About Us

  • Nusa Medica Clinic Canggu
  • Nusa Medica Clinic Pecatu
  • Nusa Medica Clinic Penida
  • Nusa Medica Clinic Gili
Nusa Medica Clinic Canggu
4.9
Based on 456 reviews
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Ketut Ana
01:10 08 Oct 24
Very good service, friendly and polite.
ada badi
11:40 05 Oct 24
Good
Eka Yanti
11:34 05 Oct 24
Wayu Yoga
11:33 05 Oct 24
Bagua
Gede Suryawan
02:59 05 Oct 24
Good
Ole Lauritzen
09:06 28 Sep 24
Their doctors are professional and the staff is great, but this is still part of the medical system that I strongly dislike where you will have a reasonable price upfront for consultation, and by the end of it that price will have skyrocketed to multiple millions. I came in with a throat infection and a fever, With some inflamation inside the ear as well.I asked them to be transparent with the price and when they came back with the quote, it was 3,3 -5 million rupiah without being able to confirm the exact price. After I asked them to only do the throat swab and flu medications and no blood test was necessary since it seemed like typical throat infection. The price ended up on only 1.1 million which is around the price I expected. This only happened because I had done research beforehand what I can expect it to cost and I assume a lot of people fall into this type of trap paying for a lot of tests that you don’t really need.When I came back to pick up antibiotics after the test came back positive for strep throat The price for the antibiotics were 765,000 rupiah, and after a quick search online, I figured this was way too much. I expected medication to be more expensive here, but I ended up following my guts and went to a pharmacy and got the exact same medication with the same strength for 35,000 rupiah.I really think that you need to be more in line with your mission statement of Quality integrity Care and not overcharging your patients magnitudes more than normal pharmacies. The fact that you charged almost 20 times the price for the exact same medication made me lose trust in this clinic, which is such a shame since the staff were great
Sarninta Sarninta
09:35 12 Aug 24
I highly recommend Nusa Medica Canggu for their excellent service. The doctors and staff are friendly and professional, they speak very good English and the clinic is clean and well-maintained. They also have modern and complete equipment for general medical needs. If you are looking for exceptional care in a comfortable environment, Nusa Medica Canggu is a great choice.
Darma Arnaya
10:08 03 Aug 24
Cashless and 24 hours Medical Services provider with Profesional and evidence based practice doctors, the staff also very helpful. Very clean and hygienic clinic.They also provide services such as Medical Evacuation, First Aid Training, Medical Standby, Mortal Remain Repatriation and other services.
seoeun son
09:11 23 Jul 24
Please treat this hospital so kindly and meticulously!And it's very clean.I got hit by a surfboard, so I sewed my hair four times and untied it when I came back to Korea.The doctor at the Korean hospital said that it was treated well, and it was treated well enough not to leave a wound!You also sent me a pdf to make it easier for foreigners to claim insurance!
A A
02:27 24 Apr 24
My many times experience at Nusa Medica Canggu was nothing short of exceptional, thanks to their outstanding team and state-of-the-art facilities. From the moment I walked in for my dengue treatment to the meticulous care I received for my head stitches, every step was handled with utmost professionalism and empathy.Dr. Salsa, Dr. Marcel, and Dr. Nadya were phenomenal throughout my treatment. They were attentive, informative, and genuinely caring, making what was a daunting experience much more comfortable. Their expertise was evident in how they managed my condition and kept me informed and at ease every step of the way.The facilities at Nusa Medica Canggu are impressive, equipped with modern medical technology that ensures that all patients receive the best care possible. The cleanliness and organization of the place also made a significant impact, contributing to a very positive environment.The nursing staff deserves a special mention for their exceptional service. They were consistently helpful, kind, and quick to assist with anything I needed. I particularly want to shout out to the male nurse with glasses (whose name I unfortunately didn’t catch) who was always there with a helping hand and a reassuring presence, ensuring that our visits were as comfortable as they could be.I highly recommend Nusa Medica Canggu to anyone in need of medical attention in the area. Their team’s dedication to patient care is remarkable, and it is clear that they are not just doing a job but are dedicated to the well-being of their patients. Thank you, Nusa Medica Canggu, for your exemplary service and care.
David Holborow
08:20 17 Jan 24
Really great clinic very professional and helpfull.
Top End Car Wash Brothers
23:28 13 Jan 24
Bella Nadya
09:09 10 Jan 24
Came here after other clinic couldn't treat my boyfriend's wounds properly, they kept getting infected but this clinic saved him! All the wounds are healed after one day!
Samuel Leivo
06:37 07 Jan 24
I got high fewet and stomich cramps. The service and doctors were amazing. I stay the night, they took very good care of me.
Gita Prasetya Adiguna
17:28 06 Jan 24
Sarah Archuleta
13:16 07 Dec 23
The team at this clinic was top notch. I had terrible food poisoning (Bali belly!) and they took GREAT care of me. I didn’t have to wait long until the nurse took me back and the doc saw me. They gave me a thorough plan as to what they suggested and got me an IV, the correct medications, and took samples to rule out parasites. They were super kind, professional, and detail oriented. Their attention was not rushed and they did everything to ensure my symptoms were taken care of. I was SO relieved coming out of this clinic—can’t thank them enough. 🙏
Ryen Hammond
05:36 11 Nov 23
My daughter and I arrived early Friday morning and was seen by an doctor immediately. She was diagnosed properly and prescribed medicine all within 20 minutes. After a day of rest, she is back to her normal self. So happy with the service we were given and at such an affordable price.
Jessica Breitler
04:13 30 Oct 23
I was very well looked after by the care team. They were very attentive and gentle with me. They kept me well informed and guided me through the rest of my treatment. They are always available and very helpful. Being a nurse, I was able to trust them and I found that hygiene was very much respected. Thank you again your care !!
Kye Murt
10:46 02 Sep 23
6 days in villa bed with horrid virus. Chest infection and ear infection. Crying in pain and unable to breathe. Had no choice but to seek treatment and boy am I glad I got these guys. Professional is an understatement. I have never received such swift and relieving treatment from any doctor in Australia. After assessing all vitals and many questions I was straight on the IV and nebuliser and felt instantly better. Doctor/nurse team stayed and monitored me for about an hour and left me with well marked medications and followed up for several days after. Brilliant service I highly recommend if needed. Please do not be stingy on travel insurance. This experience would have put me out of pocket over $600 if not insured. It is what it is.
Marycris Ugarte
06:53 11 Aug 23
The atenttion is very good, the doctor and the staff Helped me to feel better soon. I had to stay there for a night and the staff was really nice. They were very caring, one of them even bought me some cookies :) The place is super clean and comfy. The next day they gave me a ride home and also check on me the following days. Thank you!✨❤️‍🩹
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Nusa Medica Clinic Pecatu
4.9
Based on 632 reviews
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Julia A
01:00 06 Sep 24
Super clean , professional, caring staff with modern equipment . Pricing was very upfront and transparent and fair . I highly recommend for anyone seeking quick medical care .
imlya septiani
09:54 05 Sep 24
The clinic is good, the cost of consulting a doctor is cheap, the price of the medicine is also cheap. Thank you Nusa Medica Clinic.
octaviana
07:55 05 Sep 24
Very nice clinic, everyone was friendly. I can say they give high quality care🫶🏻 thanks NMC!
aditya pramana
19:53 04 Sep 24
Good, comfortable, clean
Diep Nguyen
12:21 04 Sep 24
Really clean clinic! We immediately got medical help as we had little wounds. The nurse was absolutely caring & also explained everything to us! They took good care of us and also provided us with medical aftercare equipment.
Merry Moore
09:32 30 Aug 24
Really great experience here! Very clean, friendly, and no wait time. I had some stitches removed and the doctor was very careful and made the experience as painless as possible. They also explain things very clearly to you and answer any questions. Only clinic I will go to in Uluwatu from now on!
Michal R
04:19 26 Aug 24
Nusa Medica Clinic Pecatu is a place I highly recommend to anyone in need of medical assistance while on the island. They quickly attended to our child, who had a cut, and handled it with both expertise and gentleness, helping our child to calm down and stop being scared, which was incredibly important to us. The staff is very professional, kind, and caring. The clinic is clean and modern, with an on-site pharmacy, which is extremely convenient.The communication through WhatsApp was excellent—easy and fast. The entire process, from registration to consultation, was smooth and stress-free. Thank you for the wonderful care.
Clara Ferrero
07:22 06 Aug 24
On my vacation in Uluwuatu I started to feel sick to my stomach. My insurance assigned me to this clinic and my experience was really rewarding. Their attention was very warm and the doctors and nurses who attended me were professional. I recommend this clinic where they take care of you quickly and make you feel safe.
Georgia Proietto
17:45 18 Jul 24
I came to Nusa Medica clinic late at night in after hours and was accommodated so well. I am an Aussie on holidays and was very anxious when I became sick. The lovely nurse Ari ( I hope that’s the correct spelling) and the Dr on were great. Their English was amazing and made me feel at ease. Everything was explained perfectly and the clinic itself was clean and comfortable. I was given follow ups and had all of my questions answered.Would recommended to any one on holidays if you need any medical assistance.Thank you Nusa Medica Clinic
Meghan Hynson
00:58 28 Jun 24
This is the best clinic I’ve been to in Bali and I’ve been to a lot of them! So clean, fast, and great care. Everyone speaks good English. Highly recommend!
Adriana
10:31 14 Jan 24
Excellent atention.The staff communicates perfectly in English, very helpful and attentive.Clearly, the costs are high, but health is priceless.In general it is a small clinic, but highly trained to deal with any emergency.
Sophie Becker
04:10 14 Jan 24
Super nice and competent stuff! I didn't have to wait, everyone spoke perfectly english and was super helpful!
Ayaz
12:58 10 Jan 24
Jack Coopersmith
04:03 09 Jan 24
These folks are AMAZING! Great care, great people, they even messaged the day after to check in on us. We love nusa medica
Lee Kerbey
00:35 04 Jan 24
Clean, helpful and professional. All you want from a health clinic. Perfect for a traveller.
Rosanna Loach
04:14 05 Dec 23
Very reassuring compared to the local hospital, gave me antibiotics and clear information on how to protect my stitches. Answered all my questions and read my CT scan from the previous trip and reassured me. Quite expensive for equipment but they let you take it away with you so its cheaper on future visits. Overall very happy.
Maresha Brooks
09:13 20 Nov 23
An amazing medical centre for travellers. So clean and professional and no wait times. They have a pharmacy there too which is really convenient. Thanks so much for the great service. Has really made me feel better although being quite sick in Bali
Izzy Evans
03:26 16 Nov 23
Visited with a blocked ear following unsuccessful treatment at another clinic in Bali. The service was very professional and efficient, I was seen by a doctor within minutes and the nurse and doctor were great. Both spoke amazing English and completed an ear irrigation which meant I can hear again! Front of house staff sent me the medical report and invoice for my insurance claim. Reasonable price for the treatment received!
Jacob Leighton
00:49 25 Oct 23
Very helpful and friendly staff that speak fluent English. The clinic/ hospital itself is very clean and tidy. Both myself and my partner became ill and needed assistance to stop vomiting etc and were able to be seen to quickly and effectively. We are now both on the mend thanks to the excellent service received from Nusa Medical.
Bella Estrela
11:04 13 Sep 23
Amazing clinic! My son had an earinfection and they had a camera to look inside the ear. They also have a pharmacy inside the clinic so we got all the medication needed in the same place. Everyone spoke perfect english and were very helpful!
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Nusa Medica Clinic Penida
4.9
Based on 437 reviews
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Philip Schmitz
14:49 06 Jan 24
Very friendly staff and short waiting times 👍
Mark Bosch
03:43 03 Jan 24
Had to come here to have my stitches checked and possibly removed. Received honest advice and then received good help. Very hygienic!
Rennie Stienstra
11:29 27 Dec 23
Thank you!
bizard faustine
06:27 26 Dec 23
Good consultation, great doctor I recommend.
M. K.
11:27 24 Dec 23
Very nice and competent people, thanks for the help
Nancy
00:29 21 Dec 23
Unexpected conditions can happen while you are traveling. I am glad I found Nusa Medical Clinic Penida. The medical staff and the doctor were professional, fast and very considerate. After a few days of my visit, they followed up concerned to know how I was feeling. Thank you so much.
Terri Pallisier
15:02 12 Dec 23
The medical centre took great care with my sun who had heat stroke. They were so caring and considerate. 100% plus recommend. They even helped us back to our accommodation.
Bea Trice
07:04 09 Dec 23
I had to visit the emergency center because of an ear infection, and the staff & doctor were very friendly, helpful and spoke very good English.I didn’t have a long waiting time, was thoroughly examined and I could get the medicine for my treatment right there.Even afterwards, the staff was reaching out to check if I was better, and they were answering questions.Hope you don’t have to go there ;-) but if you need to, don’t hesitate!
Martin Swift
05:40 22 Nov 23
The Doctors and Nurses were amazing in this Clinic. I wasn’t waiting very long and was seen to immediately and waited around 10 mins to get my ear unblocked. Would recommend 10/10 to go to this Clinic if you’re on Nusa Penida Island.
Rapang Tikupasang
07:47 21 Nov 23
Been here, the staff are very friendly, especially the staff at the pharmacy. They provide excellent service at affordable prices. Highly recommended
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Nusa Medica Clinic Gili
5.0
Based on 235 reviews
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Janeya Baz
11:29 16 Jan 24
Great service they arrived to my hotel fast and were very efficient and helpful. I can highly recommend.
Olivia Boeck
01:56 14 Jan 24
Very Nice doctor and nurse! They helped me with sunburn. Good prices. They check in with you afterwards Through your vacation😀
Andrea Prados
09:55 13 Jan 24
Very professional and attentive team that helped me in a critical emergency situation. Great service and very friendly and helpful staff. Even after seeing me in their clinic, they asked or helped us with our requests. Good job guys!
Johanna Ödén
16:39 07 Jan 24
I highly recommend Nusa Medica Clinic on Gili Air.Very professional and friendly staff that kept contact and checked up on me several days after I’ve visited the clinic.
Linnea Karlberg
10:59 01 Jan 24
Beyond grateful for the fast and useful help when my partner got a severe sunburn that needed treatment. Excellent English communicators and highly knowledgeable staff. Thank you for the service! 🥰
Sofía Gea
01:49 04 Nov 23
I think I've never been so well taken care of in a clinic in my life! The doctor and nurse were super caring and professional.I recommend Nusa Medica Clinic Gili 100%: professionalism, kindness, cleanliness and modern equipment in one place!BIG BIG THANK YOU! 🙏🏽
Anna K
04:11 13 Oct 23
When my boyfriend had a fever and a few other symptoms, we went to the Nusa Medica clinic. Dr Lia and her Team helped very well and did every test to rule out malaria, dengue or salmonella infections. Throughout the test it came out, that he had a bacterial infection and was very dehydrated. Dr Lia and her team were very capable and were working on great medical standards, as we know them from clinics in Germany. They provided excellent care and service, Dr Lia explained the whole process, she explained all the medication and even talked us trough the process with our travel insurance, she followed up per WhatsApp even days later to see how his condition was. We felt very safe and good advised. We would recommend this clinic and the team to everyone who needs help on their holiday!
kelly tompson
13:46 05 Oct 23
I wanted to express my heartfelt gratitude to the [Nusa medical clinic Gili] and team for the outstanding care I received during my visit. Not only did you provide fast service, but the quality of care was exceptional. The doctors and nurses were attentive, knowledgeable, and made me feel comfortable throughout the entire process. I couldn't have asked for a better experience. Thank you for your dedication to patient care. I highly recommend this clinic to anyone in need of medical attention.Thank you doctor Lia you are absolutely exceptional. Sara :)
Francesca Pavis
03:32 04 Oct 23
I came to this clinic specifically after reading the reviews and I cannot fault it.I was seen straight away, both the doctor and nurse were incredible, spoke great English and were very informative. The place was clean and professional.I had to have 2 IVs amongst other medication so I was there around 10 hours, in this time I was checked on and reassured a countless amount of times. Then once my results were back (after fast tracking them) they sat down and went through each one with me.They even whatsapped me in the days following to remind me about which medications to take and to check in. They also guided me through the insurance process once I was feeling better.I would take these lovely staff over private healthcare in the UK any day, thank you again Nusa Medica ❤️
Ann-Kristin Peter
13:28 30 Aug 23
Me and my son both had to attend the clinic and I was so impressed. Both doctors were very professional, skilled and so efficient.They had me checked out straight away (blood pressure, blood oxygen levels, auscultation) and even had the specific medicine I usually use at home.They even offered to come to my hotel the next day and take my bloods there (with a return time of only 5 hours, even though it has to be shipped to Lombok!). When I had to take my son in , he was assessed, medication prescribed and out in less than 30 minutes. I am still amazed and felt really well taken care off. They checked up on us the next day, asked how we felt and if we needed anything. Highly recommend!
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